Empower Your Team Through Training & Coaching
At Heaps Consulting, we believe that sustainable success starts with confident, capable people. Whether you’re onboarding new hires, strengthening your leadership bench, or supporting your frontline teams, we design training and coaching experiences that meet your team where they are—and help them rise.
What Is Training & Coaching?
Training and coaching is more than knowledge transfer — it’s about building confidence, clarity, and competence across your organization. Great systems and strategies are only as strong as the people using them, and that’s where we come in.
With Heaps Consulting, training and coaching includes:
🧠 Process Education – Teaching teams the why and how behind your business operations.
🎯 Real-Time Coaching – Helping individuals apply what they’ve learned in daily scenarios.
🔄 Performance Support – Reinforcing concepts through feedback loops and follow-ups.
📈 Skill Development – Building capabilities aligned with business goals.
🫱🏽🫲🏼 Leadership Enablement – Preparing your managers and leads to coach and support their teams effectively.
📸 Align Heap’s Pictured Service & Sales Methodology with your business.
Why It Matters
- Reduce Attrition – People stay when they feel confident, capable, and supported.
- Increase Productivity – Clear training reduces confusion and improves accuracy.
- Improve Customer Experience – Teams who are trained well serve better and faster.
- Demonstrate Investment – Your team sees and feels your commitment to their success.
Tailored Delivery That Works for You
We offer flexible formats to match your business structure and learning culture:
- Live Virtual or In-Person Training
- On-Demand Learning Libraries
- 1:1 and Group Coaching
- Job Aids and Quick Reference Tools
- Train-the-Trainer Programs
HEAPS 